Refund policy

Return & Refund Policy

Brooklyn 2 Ohio Apparel

Last updated: July 27, 2026

At Brooklyn 2 Ohio Apparel, we want you to be satisfied with your purchase. This policy explains our return and refund process for apparel purchased through Brooklyn2OhioApparel.com.

Return Window

We accept returns within 30 calendar days of delivery.

The return period begins on the date the carrier marks the order as delivered.

Return Eligibility

To qualify for a return, the apparel must be:

  • Unworn and unused

  • In its original condition

  • Returned with its original tags and packaging

  • Accompanied by proof of purchase or the original order number

We accept eligible returns for both defective and non-defective apparel, including returns caused by a change of mind, incorrect size selection, or buyer’s remorse.

How to Start a Return

Before mailing an item, contact us at:

support@brooklyn2ohioapparel.com

Please include:

  • Your full name

  • Order number

  • Item being returned

  • Reason for the return

  • Photographs if the item arrived damaged, defective, or incorrect

Once your return request is approved, we will provide return instructions and confirm where the item must be mailed.

Returns sent without prior authorization may not be accepted or refunded.

Return Address

Approved returns will be directed to:

Printify Products
4005 Campus Drive
Fort Worth, TX 76119
United States

Do not mail a return to this address until you have contacted us and received return authorization and instructions.

Return Shipping Costs

Customers are responsible for return shipping costs when returning a non-defective item, including returns caused by buyer’s remorse, a change of mind, or ordering the wrong size.

Brooklyn 2 Ohio Apparel will cover reasonable return shipping costs when an item arrives:

  • Damaged

  • Defective

  • Incorrect

  • Different from what was ordered

Original shipping charges are non-refundable unless the order was damaged, defective, incorrect, or the error was caused by Brooklyn 2 Ohio Apparel or its fulfillment provider.

We recommend using a trackable shipping service. Brooklyn 2 Ohio Apparel is not responsible for unauthorized returns or return packages lost in transit.

Damaged, Defective, or Incorrect Items

Please inspect your order after delivery.

If your item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery at:

support@brooklyn2ohioapparel.com

Include your order number and clear photographs showing the issue. We will review the claim and provide an appropriate resolution.

Exchanges

We do not offer direct exchanges.

To obtain a different item, size, or color, return the original eligible item for a refund and place a new order through Brooklyn2OhioApparel.com.

Refund Process

After we receive and inspect your return, we will notify you by email whether the refund has been approved or denied.

Approved refunds will be issued to the original payment method within 5–7 business days after approval.

Depending on your bank or payment provider, additional processing time may be required before the refund appears in your account.

Refunds do not include original shipping charges unless the item was damaged, defective, incorrect, or the error was caused by Brooklyn 2 Ohio Apparel or its fulfillment provider.

Late or Missing Refunds

If more than 15 business days have passed since your refund was approved and the funds have not appeared, first contact your bank or payment provider.

You may also contact us at:

support@brooklyn2ohioapparel.com

Please include your name and order number so we can investigate the refund.

European Union 14-Day Cooling-Off Period

For eligible orders shipped to the European Union, customers have the right to cancel or return an order within 14 days of delivery, in accordance with applicable consumer protection laws.

Returned apparel must be unworn, unused, in its original condition, and include its original tags and packaging.

Policy Consistency

The return conditions displayed on Brooklyn2OhioApparel.com apply to purchases made through our online store.

Return information shown in Google Merchant Center, Google Shopping listings, advertisements, checkout pages, and other store policies should match this policy.

Contact Us

For questions about returns or refunds, contact:

Brooklyn 2 Ohio Apparel
Email: support@brooklyn2ohioapparel.com
Website: Brooklyn2OhioApparel.com

Brooklyn 2 Ohio Apparel — The Journey Continues™