Shipping policy
Shipping Policy
Brooklyn 2 Ohio Apparel™
Last updated: July 27, 2026
All Brooklyn 2 Ohio Apparel™ products are made to order. Please review the estimated production and delivery times below before placing your order.
Order Cutoff Time
Our daily order cutoff time is 2:00 PM Eastern Time, Monday through Friday.
Orders placed after the cutoff time, on weekends, or on recognized holidays will begin processing on the next business day.
Processing and Handling Time
Please allow 2–7 business days for your order to be produced, processed, and prepared for shipment.
Business days are Monday through Friday and do not include weekends or recognized holidays.
Processing begins on the first business day following your order, subject to our daily order cutoff time.
U.S. Transit Time
Once your order has been produced and handed over to the shipping carrier, standard delivery within the United States generally takes an additional 2–5 business days.
Estimated Total Delivery Time
For standard U.S. shipping, please allow approximately 4–12 business days from order processing through delivery.
Delivery estimates are not guarantees and may be affected by carrier delays, holidays, weather conditions, incorrect addresses, or other circumstances outside our control.
International Shipping
We may ship to select international locations when available at checkout.
International delivery times vary depending on:
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Destination country
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Shipping carrier
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Customs processing
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Local import requirements
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Local delivery services
Customers are responsible for any customs duties, import taxes, tariffs, or other fees required by their country unless otherwise stated during checkout.
Shipping Rates
Shipping costs are calculated and displayed during checkout based on:
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Delivery location
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Products ordered
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Package size and weight
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Available shipping method
Customers can review all applicable shipping charges before completing their purchase.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing available tracking information.
Tracking information may take up to 48 hours to update after the carrier receives the package.
Delivery Delays
Production or delivery may be affected by:
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Holidays
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Severe weather
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Carrier disruptions
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Customs delays
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High order volume
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Incorrect or incomplete shipping information
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Events outside our reasonable control
Brooklyn 2 Ohio Apparel™ will assist customers with shipping concerns, but we cannot guarantee carrier delivery dates or control delays after a package has been handed to the shipping carrier.
Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please review your shipping information carefully before submitting your order.
If you notice an address error, contact us immediately at:
support@brooklyn2ohioapparel.com
We cannot guarantee that an address can be changed after production or fulfillment has started.
Brooklyn 2 Ohio Apparel™ is not responsible for delivery problems caused by an incorrect or incomplete address submitted by the customer.
Additional shipping charges may apply if an order must be reshipped because of an incorrect address.
Damaged or Incorrect Orders
Please inspect your order after delivery.
If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery at:
support@brooklyn2ohioapparel.com
Please include:
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Your full name
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Order number
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Description of the issue
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Clear photographs of the item and packaging
We will review the issue and provide an appropriate resolution in accordance with our Return & Refund Policy.
Lost Packages
If tracking shows that a package has not arrived by the estimated delivery date, contact us within 7 days after the estimated delivery date.
If tracking shows that the package was delivered but you cannot locate it, please:
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Check around the delivery location.
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Ask household members or neighbors.
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Confirm that the shipping address on the order was correct.
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Contact the shipping carrier.
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Contact us for additional assistance.
Brooklyn 2 Ohio Apparel™ will work with the fulfillment provider and shipping carrier to investigate eligible lost-package claims.
Returned-to-Sender Packages
Packages may be returned to the sender because of:
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An incorrect or incomplete address
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An unclaimed package
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Failed delivery attempts
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Refusal of delivery
Customers may be responsible for additional shipping charges if an order must be reshipped for reasons not caused by Brooklyn 2 Ohio Apparel™ or its fulfillment provider.
Contact Us
For shipping-related questions, contact:
Brooklyn 2 Ohio Apparel™
Email: support@brooklyn2ohioapparel.com
Website: Brooklyn2OhioApparel.com
Brooklyn 2 Ohio Apparel™ — The Journey Continues™